Privacy Policy
23 August, 2025
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website.
1. Who we are
MIT Aqua Agency (“we”, “our”, or “us”) is a company based in Luxembourg providing end-to-end services in consulting, testing, education, and innovation for sustainable water management. We don’t manufacture or sell products. Instead, we deliver concepts, solutions, and practical support designed around your specific needs related to Water Quality, Safety, and Management.
2. Data we collect
We only collect the following personal data when you voluntarily provide it through our contact form:
- Name
- Email address
- Phone Number
We do not collect any other personal information or use tracking cookies for marketing purposes.
3. How we use your data
We use your personal data solely to:
- Respond to your inquiries or requests.
- Communicate with you about our services if you have contacted us.
We do not sell, rent, or share your data with third parties for marketing purposes.
4. Legal basis for processing
We process your personal data based on:
- Consent: when you submit your details through our contact form.
- Legitimate interest: to reply to your requests and maintain communication.
5. Data storage and security
- Your personal data is stored securely and only accessible to authorized staff.
- We retain your data only as long as necessary to fulfill the purpose of collection, unless a longer retention period is required by law.
6. Sharing of data
We do not share your personal data with third parties, except if required by law or to protect our legal rights.
7. Your rights under GDPR
As a resident of the EU/Luxembourg, you have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Withdraw consent at any time.
- Request restriction or object to the processing of your data.
- Lodge a complaint with the National Commission for Data Protection (CNPD Luxembourg) if you believe your rights are violated.
8. Cookies
Our website does not use cookies or similar tracking technologies for analytics, advertising, or marketing.
Only essential technical cookies may be used by our hosting provider to ensure the proper functioning and security of the website. These do not collect personal data and cannot be disabled.
If we introduce additional cookies in the future (e.g., for analytics or service improvement), we will update this policy and request your consent in accordance with GDPR requirements.
9. Contact us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
MKM Consult S.a.r.l.-S
Bamhaus AQUA-Hub LU
18A/D, Rue de la Cimenterie
1337 Luxembourg
Email: info@mit-aqua.agency
If you have any questions, please contact us.